Protecting our customer’s privacy and personal data is of great importance to camperstack. The processing of your personal data will strictly comply with data protection regulations.
In order to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized third parties, we have put in place technical and organizational security measures which are continuously optimized according to the technical and legal development.
Personal data is information that can be used to discover your identity. Examples of personal data are information on your name, address, phone number (if provided). Information not directly related to your true identity (such as favorite websites or number of users on a page) are not considered personal data. Your personal data will be used by camperstack for internal purposes only, especially in relation to the fulfilment of contractually agreed services, unless stated otherwise in the following regulations below.
With every visit to the camperstack webpages general information is automatically being stored (for example number and duration of visits to specific pages). These data are non-personal data and will therefore be processed anonymously.
We collect personal data in order to process the offers and services you have chosen. This is done when booking one of our services, filling out a form, subscribing to a newsletter, sending e-mails or when using online services.
Please make sure that any details relating to thirds parties are provided with their approval.
As far as we collect your personal data solely in relation to the use of our website, these data are used for structuring the content of a contractual partnership on tele-media services and improving the quality of our online services. When subscribing to our newsletter we collect and process your data to compose the contents and send out the newsletter.
In case your personal data are collected and processed in relation to the booking of a service, we will use these data as part of the purpose of the contractual relationship to mediate the product and process the associate services.
On our website you also have the opportunity to get in touch with us on most different topics. Depending on the background of the contact various data are requested in the contact form. Personal details such as title, first name, last name and email address are usually required to be able to contact and personally address you. Should you use a contact form to request a callback or an appointment, additional data such as your telephone number may be required.
Your personal data is collected, processed and used for advertising or market research purposes only within the limits of the legal provisions. You can object to the use of your data in this context at any time. Particularly with regard to the use of your data for advertisement, market and customer research purposes, we will advise you of the option to object to this or simply offer you to unsubscribe (e.g. opt-out link).
If you have subscribed to our newsletter by filling out the newsletter form on our website, we will collect and use your email address to send you the newsletter. We use the so-called double opt-in procedure to confirm your registration. This means that we will send you a confirmation email before the first newsletter is sent, with which you can confirm your newsletter subscription by clicking on the link provided for this purpose. You will receive our newsletter only after confirmation.
You can revoke your consent at any time with effect for the future. To do this, you can contact us directly, fill out the form on our website or use the "unsubscribe newsletter" link contained in every newsletter.
A passing on of personal data to third parties does not take place in principle, in particular the sale of customer information does not belong to our business. A passing on is possible in the following extent.
In order to carry out the services we offer, your personal data will be passed on in whole or in part to contractual partners of camperstack. Of course, we make every effort to limit this data transfer to the necessary minimum. Our contractual partners are also subject to the relevant statutory data regulations and any processing of personal data is regulated with us in writing by an order processing contract. We will only pass on your personal data to state institutions and authorities within the framework of mandatory legal regulations.
In connection with the subscription of newsletters, we forward personal data to our service provider used for the dispatch.
You can unsubscribe from the newsletter at any time.
In connection with the use of our online services, we forward your data to our online system service providers (operators of hosting systems, web analysis service providers and marketing service providers). Our system service providers help us to make our offers and services available and constantly improve them for you.
Furthermore, data may be passed on to other third parties if there is a corresponding legal obligation, if such a passing on is necessary to protect our rights as well as the rights of our customers.
We do not sell personal data to third parties.
You may request information on any personal data about you held by us at any time. Moreover, you have the right to correct, delete or block inaccurate data. Due to legal requirements it may not be possible to delete personal data, particularly in terms of data held for billing and accounting purposes.
When you visit our website, information may be stored on your computer in the form of so-called cookies in order, for example, to recognise the preferences of our visitors and to be able to design the website accordingly. This helps us, for example, to facilitate menu navigation and to achieve a greater degree of user-friendliness. Cookies are simple text files that are stored on the user's hard drive when a website is visited. Cookies are harmless to your computer and cannot be viewed by third parties. Cookies allow information to be stored for a certain period of time and the user's computer to be recognised again. You can object to the collection and storage of your data via the listed service at any time. If you want to avoid the activation of cookies, deactivate them in your browser. In this case, however, please note that deactivating cookies may restrict the use of the website and the services offered.
This site uses so-called Web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") for consistent font presentation. Google Web Fonts allows us to use external fonts, called Google Fonts. When retrieving our website, the required Google Font is loaded from your web browser into your browser cache to display text and fonts correctly. This is necessary so that your browser can display a visually improved presentation of our texts. If your browser does not support this feature, a default font will be used by your computer for viewing. The integration of these web fonts is done by a server call, usually a Google server in the USA. This will be transmitted to the server, which page of our website you have visited. Also, the IP address of the browser of the terminal of the visitor of Google is stored.
We use Google Web fonts for optimization purposes, to improve the use of our website for you and to make its design more user-friendly. This also includes our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.
Google has submitted to the Privacy Shield Agreement between the European Union and the United States and certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
For more information on privacy, please refer to Google's Privacy Policy: https://policies.google.com/?hl=de&gl=de
For more information about Google Web Fonts, visit https://www.google.com/webfonts/, https://developers.google.com/fonts/faq?hl=de-DE&csw=1 and https://www.google.com/fonts#AboutPlace:about.
In order to protect the transaction of data, a secure SSL connection is being used to transmit these data. This ensures that unauthorized third parties are unable to view your personal data during transmission. SSL secured pages can be recognized as you will see https:// at the start of the web address rather than the http://. In addition, most browsers also show a small closed padlock icon (e.g. at the bottom status bar).
camperstack will process inquiries regarding your personal data used by camperstack accordingly, in particular providing authorized information and making corrections, additions or deletions.
If you have any questions on the subject of data protection, please feel free to contact us at any time.